Privacy Policy


Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information and data when you use Aquallou Chartering website (https://www.aquallou.gr) and services. This policy covers our treatment of information when you interact with our website, contact forms and services like Google Analytics.

  1. Information We Collect

    Personal Information: Includes name, email address, phone number, and any other information you provide when you fill out contact forms, make a booking, or participate in promotions.

    Payment Information: Processed securely through our third-party payment processors, we do not store credit card details.

    Analytics Information: We use Google Analytics to collect information about how visitors use our website. This includes data about site traffic, usage patterns, and engagement.

  2. How We Use Your Information

    To provide, operate, and maintain our services.

    To process transactions and send related information including booking confirmations and invoices.

    To respond to inquiries, customer service requests, and provide other customer support.

    To send promotional communications, as permitted by law.

    To analyze website trends and traffic, and improve our website and services.

  3. How We Use Your Information

    Service Providers: We share information with service providers who perform services on our behalf, such as payment processing, web hosting, and data analysis.

    Legal Requirements: We may disclose information if required to do so by law or if we believe in good faith that such action is necessary to comply with the law, prevent fraud or imminent harm, and ensure security.

    In case that your data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are applied for such transfer, such as standard contractual clauses or other provisions that ensure an adequate level of protection.

  4. Data Security

    We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Although we will implement all reasonable measures to protect your personal data, we cannot guarantee the security of your data transmitted to us using the internet. Any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.

    You also have an important role in protecting Personal Data. You should not share any username, password or other authentication data provided to you with anyone, and we recommend that you do not re-use passwords across more than one website or application. If you have any reason to believe that your username or password has been compromised, please contact us.

  5. Your Rights

    You have the right to access, correct, or delete your personal data. You can also object to the processing of your data, request a limitation on processing, and request data portability where applicable.

  6. Cookies

    What are cookies?

    Cookies are small amounts of data that are stored on your browser, device, or the page you are viewing. Some cookies are deleted once you close your browser, while other cookies are retained even after you close your browser so that you can be recognized when you return to a websites.

    How do we use cookies?

    We use cookies to enhance your experience, gather information about your usage patterns when you navigate the Sites in order to enhance your personalized experience, and to understand usage patterns to improve our Sites, products, and services.

    You can adjust your browser settings to decline cookies if you prefer. When you first visit our Sites, you will be asked for your consent to the use of any cookies which are not classed as strictly necessary. You can manage your choices using the consent management tool provided.

  7. Changes to This Policy

    We may update this privacy policy from time to time. The latest version will always be posted on our website. We encourage you to review this policy periodically.

  8. Contact Us

    If you have any questions about this privacy policy or our treatment of your personal data, please contact us via email at [info@aquallou.gr] or by mail at [Riga 1A, Drosia 145 72, Athens – Greece].

  9. Consent

    By using our website and services, you consent to the collection and use of your information as described in this privacy policy.